- Show appreciation for team members’ work and their contributions to the accomplishment of your team’s goals.
- Provide opportunities for training and learning.
- Match talents to roles as best you can.
- Treat each team member as an individual; get to know what is important to each team member; keep in mind that it is hard to motivate a stranger.
- Create a balance between striving for productivity improvements and developing team members.
- Expect, recognize, and reward excellence and outstanding performance.
- Confront inappropriate behavior without being confrontational.
- Insist that decisions be made at the lowest possible level.
- Formulate development plans for each team member; get their concurrence.
- Treat team members with dignity and respect; encourage them; give them hope.
- Take pride in your team members’ productivity, and let them know it.
- Create a climate of mutual trust among team members; avoid manipulation.
- Ask good questions and be a good listener; listen for meaning as well as words; also, listen for what isn’t said.
- Use the magic question, “What do you think?” to build the confidence of team members and empower them to solve problems and make good decisions.
What Do You Think?
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